Terms and conditions

Use of this website

You acknowledge and agree that the content contained within this website is only intended for your own personal, non-commercial use as a shopping resource and you may only download, print or use content for this purpose.

You may only use this website for lawful purposes and will not use it in a way that:

  • violates or infringes the rights of others (including their privacy and intellectual property rights)

  • Infringes artists copyright.

  • is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person

  • encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law; restricts or inhibits any other user from using the site

  • affects the functionality or operation of the site or its servers or the functionality or operation of any user's computer systems (e.g. by transmitting a computer virus or other harmful component, whether or not knowingly.)

Title and risk

Title to the goods purchased from the Art Shop online does not pass from the Art Shop to you until we have received payment in full for the goods. All risk in the goods passes to you upon delivery to your address.

Delivery

Delivery coverage

The Art Shop uses Australia Post for the fulfilment of our phone and online orders. We only deliver to addresses that receive postal service from Australia Post within Australia. If you are unsure, please feel free to contact the Art Centre on 08 8326 5577, Monday – Friday 10am – 4pm ACST

Delivery schedule & stock

Provided that payment has been cleared, you will receive your order within 5-10 working days.

Online orders are sold on a strictly limited stock basis.

All orders will be sent with tracking via Australia Post.

Alternate delivery addresses

You have the option to send your items to a different delivery address as your billing address. For example, if you’re not available to collect your order at home, we can send your order to a nominated work address instead.

Prices

In consultation with the artists, the Art Shop may vary the prices on this website at any time, and prices are subject to change until you have paid for the products in full. All prices are inclusive of GST.

Rainchecks

The Art Shop cannot provide rainchecks for Art Shop items.

Correction of errors

Content on this website could contain typographical errors, inaccuracies or oversights relating to a product description, product image, price, promotion, special offer or availability. We reserve the right to amend any typographical errors, inaccuracies or oversights and to correct or update content or cancel orders at any time without prior notice. Please note that this also applies to orders that have been submitted.

Accuracy

When placing information onto our website, we will take reasonable care in ensuring that all details, prices, product images and descriptions displayed are correct at the time. While every effort has been made to ensure the accuracy of prices, images and information displayed on this site, the Art Shop is not responsible for any error and reserves the right to accept or reject your offer for any reason, including without limitation, the unavailability of any product, an error in the price, image or the product description posted on this online content, or an error in your order. We cannot guarantee that the product images and colours are an exact representation of the actual products.

Buying products online

Any order placed by you in the manner described on this website is an offer by you to purchase a particular product at the price (including the delivery and other charges) specified on this site at the time you place your order.

You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the goods ordered unless you ask us to cancel that order, and we send you written confirmation of the cancellation prior to the goods being dispatched to you, subject to your compliance with any product-specific limitations shown on this website.

At the direction of contributing artists, the Art Shop may change the prices published on this website at any time. Prices of products placed in the 'cart' but not paid for are also subject to change and you agree to pay the price current at the time of payment.

The Art Shop may require additional verification or information before accepting any order.

Returns Policy

The Art Shop’s Returns Policy is published on this website and forms part of these Terms of Use. By agreeing to these Terms of Use you acknowledge that you have read, understood, and agree to our Returns Policy.

When returning goods to the Art Shop we require that your proof of purchase be presented. As part of our returns procedure, if proof of purchase cannot be supplied we may be unable to complete a return.

What happens if I change my mind?

All sales are final.

What happens if an item is delivered to me damaged?

In the unfortunate event that an item you purchased is delivered damaged the Art Shop will provide you with either:

  • a suitable replacement of a similar item by the same artist

  • a refund

Damaged items must be returned to the Art Shop by post before a refund can be issued.

To return the item, please contact the Arts Shop during business hours on 08 8326 5577 and you will be given our return details.

You will be contacted once your parcel is received at the Art Shop.

Refunds

Please allow up to 3-5 business days for your account to be credited

OR

Return to the Art Shop in person: This option is currently unavailable due to COVID-19

  • Visit the Arts Centre, 22 Gawler Street, Port Noarlunga, SA 5167

  • Take your tax invoice as proof of purchase

  • Bring the card you paid with online and ensure the card holder is present.